LEGAL & SERVICE AGREEMENT

Terms and Conditions for
The Wax Lab LLC

Effective Date: October 1, 2026  •  Last Updated: October 1, 2026

Welcome to The Wax Lab LLC. These Terms and Conditions ("Terms") govern your access to and use of our website and the vinyl record restoration services we provide. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Services Provided

The Wax Lab LLC specializes in the physical cleaning and restoration of vinyl records.

Service Limitations: While we use professional-grade equipment and techniques to clean and restore your records, results may vary.

Right to Refuse: We reserve the right to refuse service for any record that we deem too fragile, severely damaged, or otherwise unsuitable for our restoration process.

2. Pricing

Quotes: All prices and quotes provided are subject to change based on the actual condition of the records once received and inspected. If the required work significantly differs from the initial quote, we will contact you for approval before proceeding.

4. User Conduct and Responsibilities

By using our website to request services, you agree to:

  • Provide accurate, current, and complete contact and billing information.
  • Not use our website for any unlawful purpose.
  • Not attempt to interfere with the proper working of the website or bypass any security measures.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and service descriptions, is the property of The Wax Lab LLC and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written consent.

6. Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. The Wax Lab LLC makes no representations or warranties of any kind, express or implied, regarding the operation of the website or the absolute success of the restoration services, beyond our commitment to applying professional care and standards.

7. Limitation of Liability

To the fullest extent permitted by applicable law, The Wax Lab LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or sentimental value, arising out of or related to your use of our website or services.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Wisconsin.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page, with an updated "Effective Date." Your continued use of the website or our services following the posting of revised Terms constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Wax Lab LLC Email: matthew@thewaxlabllc.com  Phone: (920) 260-3313